A team of change agents who
roll up our sleeves šŸ’Ŗ
create strategy šŸ’”
build accountability šŸ“ˆ
drive real transformationšŸ”„
a group of people looking up

About Wizard of OpsĀ®

Often, when weā€™re called in to solve a business problem, we quickly find itā€™s all about people or processes. Thatā€™s the reality we face, and that's exactly why we exist.

Weā€™re the Wizard of OpsĀ®, and we help entrepreneurial organizations break free from chaos and achieve scalable, sustainable growth. Using proprietary tools, we dive into the heart of your business, cutting through the daily firefighting and high-stakes transitions - like rapid scaling, leadership shifts, and turnarounds - to create clarity and operational excellence.

Our mission is simple: build healthy businesses that make a long-term impact. True business health isnā€™t just about the bottom line; itā€™s about the well-being of your team, the strength of your culture, and the efficiency of your operations. We specialize in working with and in entrepreneurial companies to stabilize, align, and thrive.

Our approach is straightforward. We assess your challenges, create hands-on solutions, and roll up our sleeves to transform your business into a vehicle for purpose. Weā€™re not just solving problems; weā€™re building a flywheel that empowers your leadership and drives intentional growth.

Chris Beer

Services:

Chris is a hands-on consultant specializing in strategy and change management.

Chris specializes in:
  • Minimizing Owner Dependency: Partnering with owners and their leadership teams to get the owners out of the day-to-day operations
  • Team Optimization: Helping teams plan and execute people changes that get the right people in the right seats
  • Cultivating a High-Trust Culture: Building environments where transparency, accountability, and open communication become the norm.
  • Purpose-Driven Strategy: Aligning strategic vision with core values so that every decision drives sustainable, ethical growth.
Background:

As a change agent, Chris has partnered with companies across diverse sectors - including construction, home care, SAAS, and retail - in the US and Canada. She specializes in ā€œsecond stageā€ companies: businesses that have moved beyond the startup phase and are primed for growth. Typically, these organizations have 10ā€“99 employees and generate between $2 million and $50 million in annual revenue.

Service Area:

Based in the northern suburbs of Chicago, IL, Chris serves clients in an on-site capacity in the Chicago and NYC metro areas.

Bernice Pierson

Services:

Bernice serves as a fractional leader, blending chief of staff expertise with integration of business operating systems to drive operational excellence.

Chris specializes in:
  • Sales & Marketing Strategy: Partnering with CEOs to refine business strategy, increase revenue, and strengthen market positioning
  • Team Optimization: Setting clear goals, tracking key metrics, and ensuring team performance aligns with business growth
  • Operational Efficiency: Managing meetings effectively, documenting processes for scalability, and leveraging the right software to streamline operations
  • Facilitation: Actively guiding and managing groups - whether in meetings, workshops, or team discussions - to ensure collaborative participation, alignment toward shared goals, and achievement of desired outcomes
Background:

With a background in SaaS, professional sports, fashion, and boutique fitness, Bernice has worked as a top-performing salesperson, operations leader, and communications strategist, bringing a results-driven approach to every business she supports.

Service Area:

Based in San Luis Obispo, CA, Bernice serves clients in a remote-first capacity, with site visits as needed.

Connect with us šŸ‘‹

Learn more about our services with a free discovery call.

Book a Call šŸ‘‹